We are planning to add it to the DB Navigator app in autumn 2020. DB to Union city 7:28am late or cancelled? For passengers boarding buses in Johor Bahru, cash payment in Malaysian Ringgit (MYR) is accepted. For groups of 6 or more passengers, we offer group saver fares. How does it feel to eat crow after you didn’t complain about a driver and there he is the next morning smiling at you as knowing that you try to get him fired? accident? Stop talking shit about the DBX drivers and shift the blame where it needs to go Facebook and wonderful AC Transit. I have pictures and video to prove this and of something’s happens while I am on this bus you can expect a lawsuit. Call 911” but yet there is nothing wrong. Why not just buy a damn car and get your sorry lying butts to work yourself. Youth/Senior/Disabled Cash: $1.25; Clipper: $1.12. Stanky ass!! Stop complaining like a little girl who lost her candy. On the schedule the bus should be leave Adenwood at 0956, but she leaved at 0951, 5 mins early. delayed DB just skipped Palo Alto st to union city Bart. Must be paid with cash or WMATA-issued (65+) Senior SmarTrip card or a Metro Disability ID/SmarTrip card. The 7:30 pm westbound bus on 8/13/14 that hits the Menlo Park VA Medical Center didn’t even bother to stop. From DB: 1510. They were not pulling over for bus stops. Numerous times the dumbarton express bus DB1 and 96002 cuts through willow giving us no choice but to let it cut. THAT FITS YOUR ATTITUDE AND MENTALITY. If you pay your fare with cash, the exact fare is required. Quit talking to us under the delusion that you can get us fired. Disabled: Passengers must show proof of disability with Medicare Card plus photo ID, RTC Discount Photo ID card, DMV Parking Placard ID Card plus photo ID, or disabled license plate registration plus photo ID. I’m going to report this to the police. Earlier mornings than you, your bitching and moaning, lies, wheelchairs, red lights, heavy traffic, road construction just to start, yet get you to work safely. Stop bashing huma beings and try to understand just what they haveto put up with. But this one in particular is my favorite. Day Pass. Do your job or get a new one! Thanks for the bus ride. There is no excuses when there is no traffic at night.i could understand a late bus but an early one??? The DB eastbound bus headed towards Stanford university arrived at Ardenwood Park & Ride at 7:05am today. I think I know some of these riders. Yes, buses run late. Thank you AC Transit if you weren’t such tight asses and paid the DBX drivers a competitive wage maybe they wouldnt .have such inexperienced drivers . 10/1 11:39am bus is a no show.. got here 25 minutes early too so there’s no way I missed it due to it arriving early. My understanding is that many riders have called in and have complained to your managem7ent but was reportedly rebuffed. Upcoming schedule, effective June 14, 2020 DBMonday through Friday except holidaysTo Stanford UniversityUnion City BARTArdenwood Park & RideWillow Rd. If you pay $0.50 or more over the required one-way fare, the change will be loaded onto a CharlieTicket and dispensed from the fare … 8:52 bus is no show at union city Bart station! Do you people get up in the morning and plan on ruining a driver’s day. Passengers who transfer from a local AC Transit bus to ride the DBX locally have the full fare deducted on both buses. Is there a monthly pass available for this line and how much is it? As a commuter 20 minutes makes a BIG difference in my commute. Can somebody inquire that bus driver, why she was driving crazy fast, and off the schedule wild early? I’ve been taking DB everyday for year and a half and there has been more if not friendly but professional and courteous drivers. DB your agency is a service provider of transportation to the commuters and exists for the passengers. Half Fare Program. I rely on the schedules and would appreciate it if the busses remained on schedule. A lot of people living in EastBay and working in Palo Alto who are sensitive about global warming depend on these lines to go to work everyday. Reevaluate your drivers and have them go through training, especially what it means to be service oriented and basic customer service needs of courteousy and professionalism. 1st-class travel for as little as EUR 26.90. Good God you complainers are some disturbed, whining, lying mean ass riders. Been waiting since 4:02 for the 4:22 bus and 45 mins later 6 buses pass but not the DB. left home at 6:30 am to catch 7:26am bus at pal alto transit center and according to nextbus map it went through it. Leaving several riders to wait 20 mins for the next one when in actuality, they would have made the bus if it had waited for the stroke of 8:03, is frustrating for us who are taking this bus. Per the drivers, the reasons presented were the bus mechanical problem and employees not showing up to work. They missed me at stop ID 57761 twice at 8:45 abs 9:00 am on Tuesday, December 22nd 2015. Can I respectfully mention a few things concerning them. DB 12:38 pm at Stanford Oval does not come and no show too most of the time.time. Please ensure that bus drivers leave on the appropriate designated time a listed on the bus schedule. Touch in using the same card or device on all journeys and you get our Hopper fare automatically. Please resolve this issue. Although I was almost 5 minutes early, the dumbarton express 1 line was no where to be found. Please do something with her. Click below to submit compliments, complaints, or Lost and Found. You can buy tickets for these journeys from a DB Travel Centre or a DB agency. Thank you Sam. I am on the bus right now DB1 #163 at 9:22am on July 22, 2014 and the driver is constantly braking hard and causing the bus to jerk because she is constantly looking down at here phone. And it is raining. Do you expect them to fly over all three traffic like a spacecraft? Bus stop timetables for routes. Look at what they put up with. Current Fares: Transbay Fares Adults: $6.00 Youth/Senior/Disabled: $3.00. Jamain Bround If a bus has a schedule why not be on time. FATAL ACCIDENT ON DB BRIDGE OCTOBER 4TH, THATS WHY EVERY BUS WAS LATE. Riders LIE, TREAT DRIVERS LIKE SHOT, CHEAT ON FARES…YEP, YOU SO CALLED PROFESSIONALS LIE AND CHEAT ON YOUR FARES…YOU COMPLAIN ABOUT EVERYTHING. I’ve noticed that all of the trips from union city in the morning before the 8:38 bus are jam packed and people have to stand. This is ridiculous! Pick up 45 rude snotty people, load a wheelchair get stopped at every red light, sit in commuter traffic and annoying road construction…then get all 45 people to their destination safely. The advantage of doing so is that you can see all fares from different bus companies at once, making it easy to compare the available options side-by-side. You whiners are disturbing. To Mui Wo. Compare all bus fare prices that vary according to comfort, ticket promotions, and availability. Every bus service does in the whole USA, hell even planes do. You were NOT THERE… The 2 scheduled buses both drive past these stops between 2:30 and 2:50. I’m never sure if the drivers will be on time or if they will even stop where they are supposed to. of stored points: Price: A: Adult: 1,550: $1,310: Child or Senior* 775: $655: B: Adult: 930: $858: Child or Senior* 465: $429 You (ESPECIALLY THE STAFFORD GODS) think they are just here to be your servants. Have some pride in your craft and show up for the task at hand. Bus Features I was standing outside in the dark and cold at 745, the bus never came by. Hopefully out of state, or better yet PRISON. Waited at the willow & Gilbert stop for the 904 bus (got there 5 min early) and it never came so I got an uber. In that case, the passenger flashes the pass on the DBX bus and adds $3.50 to the farebox. All of the passengers on board even asked why didn’t you let her board! You cheat on fares, complain about everything and LIE…try doing what bus drivers do, just once. Because some of y’all are just SHAMELESSLY, STUNNINGLY, and EMBARASSINGLY full of shit. Very unfortunate that 305pm is not on-time or on NextBus grid. Passengers who transfer from a local AC Transit bus to ride the DBX locally pay a full cash fare on both buses ($2.50 + $2.50), unless the passenger purchased a paper Day Pass on the AC Transit bus. I’ll keep track on this site from now on. I wish they could all come to your job and mess with you. No sign of 305pm departure bus from Stanford Oval. Or dial 511, and say ‘Dumbarton Express’ Very frustrating db can not get there timing right!!!! ... A special program for Transit Plus riders allowing them to travel on the bus for $2 per day. Your buses are comfortable, Drivers are nice. This is not the first time this has happened!!!!! This is completely ridiculous!!!! Next bus due at 10:52 am, finally arrived at 11. 3 Automatically applied on the third trip. A bus that says “Out of service” is not a broke down bus, it means it doesnt pick up people until it gets over the bridge. These bus drivers have to put up with traffic, the hot and cold conditions, crazy drivers, strict time points with following traffic laws and worst of all, rude passengers who want everything for nothing. This is the same driver who pulled away without letting a passenger on the bus when the passenger was on time and te bus hasn’t even pulled away from the bus stop. Most of your DrIvers are pretty laid back, and a couple of them, are actually pretty funny. 2nd-class travel for as little as EUR 21.50. You better call them on AC-Transit, VTA, Margueritte, SamTrans basically every bus company out there. In that case, the passenger flashes the pass on the DBX … Bus driver is endangering the passengers lives that are in the bus and others in their personal car. & El Camino RealVeterans Hospi… I get paid by working but not standing at a bus stop. Please have all bus drivers stop if there is someone there!!!!! Pay as you go at adult rate on buses and trams and our Hopper fare gives you unlimited journeys for £1.50, made within one hour of touching in. Click here for more detailed information on DB fares, Clipper discounts and Passes. No bus came as scheduled. I need to wait another 50 minutes till next bus comes. Find bus tickets, stations and schedules. The last two weeks I have been very disappointed with bus line. 7:06pm bus from Stanford Oval to Union city never came again at Standord parking lot!! Can the management tell those Indian drivers how we treat passengers and what customer service means. Dumbarton needs to reevaluate the attitudes and behaviors of drivers. This ALWAYS happen between rush hour traffic from 5-5:15pm Please take immediate actions to the drivers to ensure a better commute for everyone who is waiting patiently to go on the willow route. Take time and check customers 8450 reviews for Greyhound, Megabus bus services. the bus schedule cearly said it will leave at 7:04 it came at 7 and I was walking to the bus stop and I waved and he didn’t bother stopping . REALLY Really scary this morning on bus 647. $4.60. Your busses are rarely on time, you have new bus drives that dont consider the time table per designated bus stop, and last but not least your busses are extremely uncomfortable. I wait in the long line. Is there a way to report a bus not running part of their route? Let me tell you it was the last bus, so guess who was stuck in Palo Alto at night? Free, when boarding with one of these passes: Metrobus 7-Day Regional Bus Pass; MARC Weekly Pass, Monthly Pass, or … my commute this morning is now 4hrs. DB 7:26am @palo alto station to Union city no show? Was waiting on the db monday 10/05/15 on the corner of willow and newbridge and the bus came flying up willow with no intention on stopping,myself and the other two guys at the stop had too wave and scream to make him stop…your drivers are really terrible most of the time. Just don’t understand how these nasty people get job at Stanford. Though your buses are not always on time, that’s usually because of heavy traffic. Route 9 – Stacy Weaver Drive/Rosehill Road and Route 15 – Cape Fear Valley Medical Center/Cross Creek Mall return to service tomorrow at 5:30 a.m. Thanks 4 your service through the week & maybe the weekends soon. You should allow enough time to get to work and leave your self plenty of time just in case there is a accident or some stupid construction going on. It is scheduled to leave at 4:37pm! When I enquired the operator about the whereabout of the 7:51 bus, she very rudely replied, ” We are the 7:51 bus”. Go get a life driver, you don’t own the bus you driving, you are just another immigrant working with minimum wage so don’t try to show us your nasty Indian attitude. In that case, the passenger flashes the pass on the DBX bus and rides locally at no additional charge. Please check DB 164, 640, 645……. She’s also rude and one of the most unfriendly drivers. And arguing with a passenger about the time table. And that was NOT because of traffic. Then suddenly it showed up at 8:10. Valid medicare cards are accepted as proof of eligibility for BAT’s half-fare program. 10 mins early than the schedule! In a perfect world buses would always be on time but it’s not the drivers fault because some idiot can’t drive and gets into a accident on the bridge and now we are sitting into bumper to bumper traffic. This has happened at least the second time for this week. So, everyday between 2:26 & 3:00 2 buses drive by there. Its literally a fuckin joke. I ask thank the bus driver for waiting as I ran to catch it and asked”the bus no longer departs the Oval at 3:54pm?” His was reply was “No the schedule chane it’s 3:52pm now.” So I puzzled, I check the DB website, the paper schedule and the Stanford transportation site. DB driver for 7:30 am departure from U C BART for Stanford on Thursdays always leave late. DB to Union city just went through Palo Alto station without stopping, the sign show as to Stanford Oval but according to sfbaytransit.org and nextbus.com it head to east. I would appreciate you guys tell us that you change your schedule on Fridays. Had to take a cab home. I have been 30 minutes late for the past two weeks for work because of your untimely service and this is unacceptable. Today he arrived at Ardenwood park and ride at 6:09am instead of 6:05am. There was a girl who ran up to the bus right next to the door and yet the bus driver sill tried to drive away! And it seems like every week he leaves later and later. The DB has not shown up at Palo Alto transit center for both the scheduled time of 5:49 pm and 6:21 pm. This needs to be changed. This bus exists for the riders. If you travel on Tube, DLR, London Overground, TfL Rail, Emirates Air Line or River Bus services in between Hopper journeys, you'll be charged a standard fare. She nearly ran several cars off the road forcing her way into a right lane without a blinker. Does that normal? is it possible to have 8am bus instead of 8:42 and 8:56 which usually show up together after 9am ? So I have been, although almost every day I we are late the bus driver arrives 10min late and then takes his time to depart! This happens several times a week while at least one “Sorry Out of Service” DB bus goes by. To pay your fare, tell the driver you are paying in cash, and insert the amount displayed on the fare box. I can’t remember his name to save my life right now. Yesterday we did not arrive to arden wood until 433. This occurred last week with a black female driver that leaves UC bart at 655am last week and today a black driver who leaves UC Bart at 715am. I understand it is difficult to keep schedule with traffic but please do not skip stops. Does not apply as partial Transbay fare credit. Buses don’t just pass you up as you wave them down, UNLESS the sign reads out of service. Db1 service in morning from Union city to Palo alto generally goes pretty well, Unfortunately between the hours of 630to 8:00 its like there’s a service blackout in the eastward direction. If it’s so bad, buy a freaking car and drive your own cry baby selfs to where you are going instead of messing and verbally abusing people and their difficult jobs. THIS ISNT AN AIRLINES,which by the way have issues and run late, THIS IS F-ING PUBLIC TRANSIT. Please visit Stanford Transportation’s website for details.). The 808 bus this evening was passing cars on the right to bypass traffic on Willow. What is going on???? Thanks a lot. Users reviews best describe the real bus trip experience. Its kind of funny to read all these rants. These buses can easily make up a minute en route. I’m actually a driver. I will have to start taking an earlier bus. Kareem and Nelson Today I’m heading to the Stanford oval for the DB and was surprised that the bus was taking off at 3:52pm rather than 3:54pm. TDD/TTY 711 or 800-735-2929. Everyone boarded and the bus closed the door and started to pull away. Yesterday was my third day getting late at work, how could you even hire a person who does not have basic knowledge in English language, I asked him if he could at least drive in his speed limit but his response was in some unknown language, that explains a lot on standard of service provided by this DB. Thanks! He paid very little attention to the road and for the first 15 minutes of the ride he had the heat on. (To achieve full Transbay fare, passengers pay Transbay upgrade listed under Basic Fares with cash or Clipper.). The driver is unprofessional, he spoke loudly to the trainee in his native tounge a majority of the ride and according to law employees are not to speak their native tounge unless the job requests for bilingual. Adult - $15, Child under 12 - $7.5, Child under 3 - Free, Over 65 - $7.5. Trains dont, no traffic and weather or roads to deal with. The floors are dirty and the longer they are neglected the more you will start getting complaints about the filth, as you received about the prior buses. Irina, learn the public transit system. please DO NOT SKIP! Pls respond to my email, I would like some respond. Download an ap called NextBus and you will be proven wrong, every day…HA! & Middlefield Rd.Palo Alto CaltrainSta… 1st-class travel for as little as EUR 26.90. Thank you for getting the new buses on the road finally. Book your bus trip with Greyhound—the largest intercity bus service across the US, Canada, and Mexico. From Discovery Bay / Peng Chau. SATURDAY, SUNDAYS AND PUBLIC HOLIDAYS. Most European countries own an extensive railway system, so does Austria. Do something more construtive then hurt others. MCTS makes it easy to ride! Drive your own car if you have one. Call: 510-891-4777 Nobody has that kind of power. Like a loud chirping bird when the bus is idling. Valid for unlimited local rides from time activated until 3:00 a.m. 4 Transbay-to-local transfer free and only available when using Clipper. There’s this one awesome driver who’s not only your most timely driver, but wears this super afro. And even said “she is about to run in front of the bus” when clearly the girl was on the side of the bus. This is very bad messaging. I understand traffic sometimes make it harder, but late for 30 mins or not show at all?? Riders are purchasing time instead of trips and may buy their passes at various locations throughout the city found here. Thanks again, Ray V. The same bus driver , middle aged black man , has been late for many times. I’m not from around the area and am completely reliant on your public transportation service. 7/17/13, the DB bus which departured at 0942 from Union city towards stanford oval was widely early than the schedule! How is it that the DB can charge patrons to ride buses that are leaking in at least a dozen areas on the inside??? $2.00, using SmarTrip, cash, or token. Or dial 511, and say ‘Dumbarton Express’ Passengers who transfer from a local AC Transit bus to ride the DBX locally pay a full cash fare on both buses ($2.50 + $2.50), unless the passenger purchased a paper Day Pass on the AC Transit bus. Once he slammed the bus into the curve while driving straight. Regular Fare. Customers making fare payment via a split-fare transaction on a bus are not entitled to a free transfer onto the subway; Customers cannot use multiple MetroCards to pay a single fare (e.g., a customer cannot use a $2.00 MetroCard and then try to pay the remaining $0.50 with a second MetroCard: it must be paid with coins). Either a new driver or a few minutes earlier. The half-fare Day Pass is available to riders who qualify for reduced fares. Dont tell lies either. Clipper passengers, except those transferring to Union City Transit, do not need to request an Inter-Agency Voucher, as the appropriate transfer fee will be deducted automatically upon tagging the card on the connecting agency’s bus. For Customer Service Why are you running buses that stop picking up people?? As a frequent rider I noticed this Stanford hospital employee, a lady in her maroon uniform just left her garbage on the sit, may be the driver will clean it up for her. Buses have been very late especially on Mondays.Today is Wednesday 07/22/2015 and I arrived at the Palo Alto Transit stop #55003 only to fine that no bus came.I have been here for over an hour for a bus to arrive.I will not be using your service anymore. YOUR JUST EMPLOYEES LIKE THE REST OF US…YOU SHOULD BE ASHAMED OF YOURSELVES, Well said anonymous, those professionals even eat in the bus pee in the bus and if given a chance they’ll shit inside. TDD/TTY 711 or 800-735-2929. Just stop that shit and get over yourselves. And as for you morons who think you can just talk to us drivers any kind of way, and then expect us to be like “YES SIR/MA’AM” “NO SIR/MA’AM”, you’re a special kind of stupid, aren’t you? It should not be this expensive to stand on a bus to go across bay. The best price finder takes the saver fare finder to the next level and offers the following advantages. AC Transit Customer Relations, 1600 Franklin Street, Oakland CA 94612, https://i.simpli.fi/dpx.js?cid=82279&conversion=10&campaign_id=0&m=1&sifi_tuid=47689. On some journeys abroad, staff from our partner rail operators may not be able to scan an online ticket. The fine for fare evasion or under payment of fares will be $50, regardless of distance travelled. Some of these complaints are valid but seriously how can you blame the drivers for being late? Here, the driver didnt even turn around the Ardenwood lot yet! WHAT DO ALL YOU CRY BABIES DO FOR A LIVING? Imagine those people depend on public transportation, they can’t catch the bus! Day Passes are sold on the bus. (If you are an eligible employee of Stanford University, Stanford Health Care, or Lucile Packard Children’s Hospital, you can ride for free on the Dumbarton Express with an AC Transit EasyPass. Has there been a scheduling change? Many transport associations, bus operators and private rail operators also provide BahnCard 25 discounts. So I rode the DB bus today from Caltrain Station to Union City. Two bus routes to be restored; Five routes remain suspended Tomorrow, the Fayetteville Area System of Transit (FAST) will restore two previously suspended routes. The buses take for ever to come and some of the drivers they have just need an attitude adjustment. One time, one frickin time is all is im asking for your bus to be on time. I had been waiting since 7:35 till 8:10. Why does the buses before the lunch break never show up? Let me make it clear that Dumbarton Express is a very poorly managed bus company. DB EXPRESS, PLEASE DO SOMETHING BESIDES LOGGING ALL YOUR REPEATED MISTAKES FOR THE WORLD TO SEE AND PUSH SOLUTIONS THAT WILL MAKE YOUR SERVICE RESPECTABLE, Dumbarton express time table from Fremont. Does this bus go to the VA hospital in Palo Alto from the east bay? Bus 160 at 6pm is driving prettt crazy, cutting people off, driving in turn lanes just to cut more people off, Bus 160 at 6pm in menlo park is driving prettt crazy, cutting people off, driving in turn lanes just to cut more people off. Lost a customer. I wish drivers of every bus company can drop you off then follow you in and harass you. Stranding all of the passengers who get off the bart that arrives 1 minute before it takes off. Because you can’t. thank you. 9:30 AM to 3:00 PM and after 7:00 PM. DOES IT TAKE A FATALITY TO EASE YOUR COMPLAINING MINDS? He shows the utmost customer service skills, and he also greets people in different languages. No bus showed up at 9:42 this morning, leaving everyone stranded at the Union City BART. Traffic is traffic if you drive your car your not going to get to work any faster. Reduced Fare Card. They need to have a sense of humor, for all that they deal with. Many ants are on the DB bus, I am not feeling well. I just paid her AGAIN with cash because I don’t want to argue her. Standard: $1.50: Reduced: $0.75: Stoughton Route 12 Fares. The bus driver drives really slow with no urgency or mindfulness of the schedule. 9/1/15, I take this route a couple times a week and O have NEVER seen it come on time! 2nd-class travel for as little as EUR 21.50. Your bus drivers are a disservice to the community. If your going to complain you need to complain about something Dumbarton can fix . Automatically applied on second bus when boarded within one and a half hours. Whoever the guy driver for the this morning was real rude to my kids they was standing at da door he closed it in there face and was gound to pull off on them til i got out of the car and my Daughter was like what but he looking at them the whole time.some of your drivers are just so rude if they some like there job then they need to find a new one. next bus will be 8:42 which probably won’t show till after 9am. You DON’T just cancel the bus without notifying or any ride alert! Thank you. RAILPLUS) CH - General-Abonnement CH - HalbtaxAbo (incl. Man, Eric’s bus be stanking. How do I connect to an operator? Upcoming schedules, effective June 14, 2020 DB1Monday through Friday except holidaysTo Stanford Research ParkUnion City BARTArdenwood Park & RidePage Mill Rd. Unless of course all you people are honest PERFECT people? Then instead of talking shit about the DBX drivers lets shift the blame where it needs to go . Can Dumbarton express for once change this slow driver. There has literally not been single bus passing el Camino and page mill for the last hour. I had an interview I needed to get to and this was the only bus that could get me there!! Nearly ALL these complaints deal with POOR ROUTE SERVICE, NEVER ON TIME, MULTIPLE PASSENGERS LEFT AT STOPS, and HORRIBLE CUSTOMER SERVICE! When you use public transportation.itnsead of driving, riders depend on the bus being on time. Local BART-to-Bus transfers are free with paper transfer issued at BART. one just skipped Palo Alto station @7:40???? Do you think public transit is your personal servant? I know Bay Area traffic is horrible but there has to be a way to be more punctual/consistent. It should leave palo alto Caltrain at 1029, the bus leaves at 1018. Gino..become a trainer anonymous..dial zero on your rotary phone! I usually like riding the bus but today made me very nervous and scared. This month, October, it no-showed 2 x. 7:31pm bus on time. Ok correction it showed up 10 mins late. Each evening he comes at a different time within a 30 minute window. Are there any plans for an express bus from the East Bay to Redwood City? Every disappointed! I have been catching this bus since the December change. Call: 510-891-4777 I have a video if you need it. Finally when other passengers complained he turned on the air and focused on the road. All cold and wet For us going to work, every minute counts.I hope somebody do solve this big problem. Transfer is free if made from a DBX Transbay trip to a local trip when using Clipper (except when transferring to Union City Transit, which costs $.25). I did not get home till almost 10pm I get off at 7:25.