Can you talk about the expectation built in around the mix of personal versus business accounts? We've also been building out our portfolio of products for distributed work. Accordingly, we intend to minimize the pursuit of opportunities that carry lower average seat prices, higher acquisition costs, and greater degrees of customization, which could lead to lower-paying user additions in certain quarters. I remember you guys initiated it at the end of Q3. We expect these combined actions to continue improving our profitability and free cash flow. Lastly, I want to reiterate our plan to return capital to shareholders in the form of share repurchases. It has much more to do with pricing where we've worked through that pricing increase, and now we're back to our historical levels absent pricing changes. We demonstrated our ongoing commitment to our long-term financial goals while still investing in growth. So it's really a refinement more than a major shift in strategy, incremental dollars going into the area of highest return. Overall, we will continue to focus on our strengths that allow us to engage in our most efficient go-to-market strategies while investing in our existing and new products. On a revenue basis, our individual revenue mix grew in 2020 as a result of the Plus pricing initiative. For the full-year 2021, we expect revenue to be in the range of $2.095 billion to $2.115 billion. So while this past year meant changes to our product road map, leadership, and team structure, we believe we're set up for stability and execution in 2021. Thanks. I mean, we still see a lot of headroom with free users, and we have continuously been improving our ability to convert free users. In addition, the ability to access 10 years of historical company data allows these creatives to dip into previous campaigns for inspiration and content. Has that changed materially over the last year? And we'll rely on that strength as we expand our capabilities to become the one organized place for their content and all the collaboration around it. Thank you. One reminder. Net of repayments, our finance lease balance increased by $56 million. So all that said, Spaces is pretty early. With that, I'll now turn it back to Drew for closing remarks. Q4 2020 DBX Investor Presentation 2.9 MB. I know you've made some smaller acquisitions in the past, mostly technological. Given the length of projects and compliance requirements that the company must adhere to, our Data Governance Add-On was a critical part of the solution. Dropbox to Announce Third Quarter 2020 Earnings Results. Or do you think there could be some periods where that ARPU growth is sort of crossing above the paid user growth at some point? For the first quarter of 2021, we expect revenue to be in the range of $504 million to $506 million. Late last year, we previewed Spaces integrations with Zoom and Webex to offer users a single place for meeting notes, action items, and project management, so they can stay connected long after they leave a meeting. It had not closed above $21 since September. Statements on this call include forward-looking statements, including future financial results, including our goals and expectations regarding future revenue growth, profitability and our ability to generate and sustain positive free cash flow; our expectations regarding anticipated benefits to our business and the impact to our financial results, including estimate -- estimated impairment charges as a result of our shift to a Virtual First work model; expected performance of our business; operational efficiencies we may achieve as a result of changes to our organizational structure; our expectations regarding remote work trends, related market opportunities and our ability to capitalize on those opportunities; our capital allocation plans, including expected timing and volume of share repurchases, future M&A opportunities and other investments; our ability to drive user growth and retention by enhancing our products, developing and offering new products or features and through strategic partnerships; our strategy, as well as the ability of our key employees to execute our strategy; and overall future prospects and ability to generate shareholder value. It's very fragmented and distracting and overwhelming experience now. Q3. Drew, what are you assuming for 2021 in terms of any lingering headwinds or tailwinds from the pandemic? Finally, we expect 2021 diluted weighted average shares outstanding to be in the range of 402 million to 407 million shares. And finally, we introduced computer backup, which automatically backs up users' local desktop, documents, and downloads folders to Dropbox for secure access on the go and retrieval in the event of hardware failure. I was hoping to dig in a little bit more on the net revenue retention rate. Overall, we will continue to focus on our strengths that allow us to engage in our most efficient go-to-market strategies while investing in our existing and new products. Well, we're really excited about HelloSign. New updates include the automated organization of user content and simplified sharing and access features, which we believe will lead to greater retention and growth for the core business. The new Spaces experience is currently in private beta, but we're excited to roll it out more broadly to our users this year. Is it that the triggers have become less effective? Total revenue for the fourth quarter increased 13% year over year to $504 million. And finally, last month, we also announced an 11% reduction in force to streamline our teams against structure, strengthen our operational discipline and better align to our Virtual First strategy. OK. Are we just getting deeper into the base and that there's a segment that's just never going to pay for the service? And then I have a follow-up. They're driven by self-serve. I would now like to turn the call over to Dropbox's co-founder and chief executive officer, Drew Houston. You guys gave, I believe, a value of 90% around the time of IPO and update of 95% at the analyst day in 2019, I believe. Maybe can you talk a little bit more specifically about what you've seen in terms of the demand environment for HelloSign, how you're thinking about that business going forward, and how meaningful a contributor you can expect it to be? Would it be something akin to like what you did with HelloSign? And we've seen those features and things like them drive paid trials, drive more conversions, and so on. And as you know, we do focus on ARR as our primary metric. Dropbox, Inc. (NASDAQ:DBX) Q4 2020 Earnings Call Feb 18, 2021, 5:00 p.m. I'm here with Tim Regan, our chief financial officer. The first feature to highlight is Dropbox Passwords. Davidson -- Analyst. We look forward to sharing our progress along the way. Our next question comes from Jack Nichols with KeyBanc Capital Markets. Thank you, Tim, and thank you all for joining us today. Maybe can you talk a little bit more specifically about what you've seen in terms of the demand environment for HelloSign, how you're thinking about that business going forward, and how meaningful a contributor you can expect it to be? We previously shared on our third-quarter earnings call that as we do not expect to recover the full value of our lease obligations, we anticipated recording an impairment charge in the range of $400 million to $450 million related to our real estate assets, with the vast majority of this impairment charge to be recorded in the fourth quarter of 2020 and a portion to be incurred in 2021. [Operator instructions] As a reminder, this conference call is being recorded and will be available for replay from the Investor Relations section of Dropbox's website following this call. ... Q4 2020 Earnings Release: 02/18/2021 Thank you for joining Dropbox's fourth-quarter 2020 earnings conference call. 17 Nov 2020 at 2:40 PM EST. We expect these improvements will help drive activation, retention, and migration into paid SKUs. Spaces is designed to solve an important problem. Our next question comes from DJ Hynes with Canaccord. Thank you. As a reminder, our objective is to drive growth in ARR in profitable and efficient ways without over-indexing on specifically growing either paying users or ARPU. Currency exchange rates assumed in this guidance account for an approximate 1.3 points of growth at the midpoint of guidance this quarter and are based on a combination of recent and historical average rates. This margin guidance excludes approximately $15 million related to the severance and benefits paid to employees impacted by a reduction in force in Q1. So will that be kind of a tailwind to net new paid users? Now, let's turn to our full-year 2020 results. Cumulative Growth of a $10,000 Investment in Stock Advisor, Dropbox, Inc. (DBX) Q4 2020 Earnings Call Transcript @themotleyfool #stocks $DBX, Dropbox, Inc. (DBX) Q3 2020 Earnings Call Transcript, Dropbox, Inc. (DBX) Q2 2020 Earnings Call Transcript, Copyright, Trademark and Patent Information. Q4 2020 Dropbox Earnings Conference Call. OK. Great. Dropbox DBX is slated to report fourth-quarter 2019 results on Feb 20. Finally, we expect diluted weighted average shares outstanding to be in the range of 409 million to 414 million shares based on our trailing 30-day average share price. Your line is now open. In addition to this formal guidance, I wanted to share some further thoughts on our expectations for 2021. While we are approaching our gross margin and operating margin targets this year, we intend to continue to invest for sustainable revenue growth. This compares to 16% operating margin in the fourth quarter of 2019. Read full article. Good afternoon, ladies and gentlemen. [Operator instructions] Our first question comes from Mark Murphy with J.P. Morgan. Thank you, Drew. OK. And then a question on Spaces. Super helpful. That's helpful. In early 2020, we made investments to help take the headache out of creative, post-production, and social media workflows. I wanted to start by going to a comment made during prepared remarks, Drew, which was about M&A as a potential opportunity. We believe our opportunity is growing as the lines between home and work continue to blur, and there's increased demand for a more seamless collaboration experience. Sure. Creative Tools was the most exciting piece of the puzzle for 1000heads, as 90% of all their creative content is created in-house. Operator? View Webcast. So I think HelloSign is a great example of where that's worked well. Most importantly, we believe going Virtual First offers us an opportunity to truly live our mission and build even better products for our customers in their transition to distributed work.
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